YOUR DATA & RIGHTS
Privacy Policy
This notice explains what personal data EuroPartHub uses, why it is needed and the choices available to you.
DATA CONTROLLER
Who is responsible for your data
RIIBENG CASSE SARL
Trading as: EuroPartHub
15 Rue des Tuileries
67460 Souffelweyersheim
France
Managing Director: Bruse Riibeng
VAT ID: FR77399486481
Email: orders@europarthub.com
DATA WE USE
Information connected with your visit or order
Identity and contact data
Name, billing and delivery address, email address, telephone number and account details.
Order and support data
Products, order history, vehicle details, VIN or OEM numbers you provide, messages, photographs, returns and claims.
Technical and security data
IP address, browser and device information, logs, cookie identifiers and fraud-prevention signals.
WHY WE PROCESS DATA
Purposes and legal bases
- Contract: processing orders, payment confirmation, delivery, returns, refunds and customer accounts.
- Legal obligation: accounting, tax, consumer-law and regulatory record keeping.
- Legitimate interests: protecting the store, preventing fraud, improving service and responding to non-contractual enquiries, balanced against your rights.
- Consent: optional marketing or non-essential cookies where consent is required; consent can be withdrawn.
SHARING & RETENTION
Service providers and storage periods
Data may be shared only as needed with hosting and IT providers, payment providers and banks, carriers and freight partners, professional advisers, public authorities and fraud-prevention services. Providers process data under their own duties or contractual safeguards. We keep data only for as long as needed for the stated purpose, legal claims, security and mandatory accounting or tax retention. Account and support data is reviewed and deleted or anonymised when it is no longer required.
YOUR RIGHTS
Access and control
- Request access to personal data and a copy of relevant information.
- Ask us to correct inaccurate or incomplete data.
- Request deletion or restriction where the legal conditions are met.
- Object to processing based on legitimate interests or to direct marketing.
- Request data portability for eligible information.
- Withdraw consent without affecting earlier lawful processing.
- Lodge a complaint with the competent data protection supervisory authority in the European Union.
COOKIES & INTERNATIONAL TRANSFERS
Website technologies
Essential cookies may be used for the basket, checkout, account login, security and language preferences. Optional analytics or marketing technologies should be activated only through the available consent controls where required. If a provider processes data outside the European Union, EuroPartHub will rely on an applicable legal transfer mechanism and safeguards required by the GDPR.
NEED HELP?
Ask about your personal data
Describe your request and the email address or order number connected with your data so we can identify the relevant records securely.