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DELIVERY ACROSS THE EU

Shipping & Delivery

From our warehouses in Germany and France to your address anywhere in the European Union. Choose DHL, DPD or GLS at checkout; delivery usually takes 5–7 days after dispatch.

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Clear information Personal support EU customers
Your carrier, your choice. Select DHL, DPD or GLS from the options available for your address and the size of your order. You see the delivery price before confirming your order.

HOW IT WORKS

From our warehouses to your door

1

Choose your carrier

Enter your delivery address and select DHL, DPD or GLS during checkout. Review the delivery cost before placing your order.

2

We pack your part carefully

We choose packaging to suit the size, weight and shape of the part, protect vulnerable areas and secure it against movement.

3

Dispatch from Germany or France

Your order is dispatched from our warehouse in Germany or France, depending on where the part is stored, and handed to the selected carrier.

4

Receive and inspect

Delivery usually takes 5–7 days after dispatch. Check the packaging and the part on arrival and contact us if anything is wrong.

OUR DELIVERY PARTNERS

DHL, DPD or GLS — choose at checkout

We work with three delivery companies. Compare the available options and their prices at checkout, then choose the carrier you prefer. Availability depends on the destination and the dimensions of the packed order.

DHL

Select DHL in the delivery options when placing your order.

DPD

Choose DPD if this is your preferred delivery company.

GLS

Opt for GLS from the delivery methods offered at checkout.

PACKED WITH CARE

Protection suited to each part

Used auto parts come in different shapes and sizes. We take care to pack each item securely for transport, from small components to large body panels.

  • Packaging matched to the dimensions, weight and fragility of the part.
  • Protective material around vulnerable surfaces, corners and mounting points.
  • Internal padding and secure positioning to reduce movement inside the package.
  • Reinforced packaging or a suitable transport solution for large and heavy parts.

WAREHOUSES & DELIVERY TIMES

Germany and France → across the EU

Our warehouses are located in Germany and France. We deliver to all countries in the European Union. The usual delivery time is 5–7 days after dispatch.

  • This is an estimated delivery time, not a guaranteed arrival date.
  • Large items, islands and remote locations may take longer or require a separately confirmed transport arrangement.
  • Please provide a complete delivery address and a telephone number where the carrier can reach you.

ON ARRIVAL

Check the packaging and your part

Check the outer packaging and the part as soon as possible. If you notice damage, ask the carrier to record it, keep the packaging, take clear photographs and contact EuroPartHub promptly. Keep the part unmodified while we review the issue with you.

QUICK ANSWERS

Frequently asked questions

Can I choose the delivery company?
Yes. You can choose DHL, DPD or GLS from the delivery options available for your address and order at checkout.
Where is my order dispatched from?
From our warehouse in Germany or France, depending on the storage location of the ordered part.
How long does delivery usually take?
Usually 5–7 days after dispatch. The actual delivery time can vary by destination, carrier and size of the shipment.
How much does delivery cost?
The price depends on your delivery address, the carrier and the packed size and weight of the order. The available prices are shown at checkout before you confirm the order. Specialist transport for oversized parts may need a separate quotation.
How do you protect the part during transport?
We use packaging suited to the part, protect vulnerable areas and secure the item inside the package. Large or heavy items receive an appropriate reinforced packaging or transport solution.
Will I receive tracking?
Tracking is provided when supported by the selected service. Updates may take time to appear after the parcel has been collected.

NEED HELP?

Need help with delivery?

Send us the product link and your destination. We can help you check the delivery options, especially for large or heavy parts.

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